Production & Shipping Information
All of our domestic suppliers have different production periods.
However, 90% of orders placed with us are shipped within 10 to 12
business days after we receive your order. Production time is based
on receiving your order with valid method of payment and art information.
Rush orders are available on most products for an additional cost.
Upon completion, your order will be delivered to the nearest port
of departure in the country of origin and sent via ocean freight
to a US Port of Entry. After clearing US Customs, it will be sent
by common carrier to your location.
For faster service, your order can be shipped via air freight from
the originating port of departure. This would reduce your delivery
time by 2 to 3 weeks. However, there is a significant increase in
cost for this option. Please contact our Customer Service department
to change your shipping method.
Your quoted price for custom imported goods includes all freight
expenses incurred from departure through US Port of Entry including:
ocean freight, dock fees, duty, equipment, loading, unloading, etc…
We can “break” your order at the port of entry at no
charge and ship to multiple locations at your instruction. You will
be responsible for any additional freight charges that apply.
Below is a list of order periods by country of origin. This indicates
how long it will take from the time you place your order until the
final shipment is delivered to you:
• Taiwan: 5 to 7 weeks from sample approval
• Hong Kong: 5 to 7 weeks from sample approval
• Sri Lanka: 7 to 9 weeks form sample approval
• China: 8 to 10 weeks from sample approval
• Bangladesh: 8 to 10 weeks from sample approval
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